Customer feedback for solo founders
Know what your customers keep asking for.
Tether gathers feedback from calls, email, Slack, X, Reddit and more, and turns it into a ranked list of your customers’ pain points, backed by their own words, so you build what they asked for, not what you guessed.
Free during early access. Sign in with GitHub, Google or email.
Not ready? See how it works- Sharing reports with clients takes hours every week14 pieces of feedbackWant to address
“Every Friday I spend two hours copying charts into slides for clients.”
“If I could just send them a link I’d upgrade tomorrow.”
- Can’t see which teammate changed a setting9 pieces of feedbackPainful workaround
- Setup asks for data before showing anything useful7 pieces of feedbackUntriaged
- Invoices don’t match the client’s billing address4 pieces of feedbackUntriaged
- Tether for Chrome in the Chrome Web Store since October 15, 2026
How it works
From scattered feedback to the next thing to build
- 01
Bring in feedback
Forward emails to your private Tether address, import Slack channels, paste call transcripts, or clip quotes from any page with Tether for Chrome. Or let your AI assistant add it.
- 02
Tether finds the pain points
Every call and conversation is matched to the pain points it shows, or starts new ones, keeping each customer’s exact words and who said them.
- 03
Decide what to build
Pain points are ranked by how much feedback backs them. Ask Claude or ChatGPT what customers said about anything, and see which pull requests answer them.
Where your feedback comes from
- Call transcripts
- Forwarded emails and notifications
- LinkedIn messages
- Text messages
- Slack channels
- Product Hunt comments
- Indie Hackers posts
- Replies on X and Bluesky
- YouTube comments
- Any web page, with Tether for Chrome
What you get
Built for founders and their agents
Tether speaks MCP, so any agent can add feedback or ask what customers need. Today that’s your assistant. Soon it’ll be your customers’ agents, filing requests on their behalf.
- Finds the pain points
- Each call and conversation is matched to the pain points it shows, or starts new ones, with the customer’s quote and who said it.
- Ranks what to build
- Pain points are ranked by how much feedback backs them, and you mark how well your product covers each one.
- Works in your AI assistant
- Ask in Claude, ChatGPT, Claude Code, Cursor or VS Code and get answers from the same memory.
- Ties code back to customers
- Connect GitHub and each pull request is matched to the pain points it addresses, and Tether comments with how many customers asked for it.
Why not just ask Claude?
Customer research that doesn’t reset with every chat
Claude, ChatGPT and Codex are great at reading feedback. On their own, they forget it when the chat ends. Tether is the memory they share.
Memory that lasts
In a chat, you load in a pile of feedback, ask questions for a while, hit the context limit and start over. Tether keeps every call and conversation, matched to pain points as it arrives, so nothing has to be pasted twice.
The same memory in every AI tool
Ask in Claude, ChatGPT, Claude Code, Cursor or VS Code and get answers from the same product discovery memory. Switch tools without losing what you’ve learned.
Traceable to who said it
Every pain point links to the exact quotes behind it and the customer who said them, so you can check any conclusion and go back to the person who asked.
Find out what your customers keep telling you
Free during early access. Ready for feedback from people now, and from their agents next.
Find your top pain pointsInsight Drift is a short game about collecting customer insights. It is not part of the product.
You can’t ship your way out of not listening.
- Collect every insight to clear the level
- Hit a trap and it costs a life. You have three.
- Arrow keys to turn and thrust