Terms of Service

These terms cover your use of Tether: the website at usetether.io, the app, the MCP server, and the Slack and GitHub apps. By using Tether you agree to them. If you use it for a company, you agree for that company and confirm you can.

Tether is still growing, and we’re improving it all the time. That means we may add, change or remove features, change our plans and pricing, and occasionally take it offline for maintenance. If a change to pricing affects what you pay, we’ll tell you before it applies, and you can stop using Tether instead.

Keep your sign-in methods and any connected assistant secure; you’re responsible for what happens through your account. Tell us at hello@usetether.io if you think someone else has access to it.

The feedback, transcripts, conversations and other content you add stay yours. You give us permission to store, process and display it only to run Tether for you, including sending it to the providers listed in our Privacy Policy.

You’re responsible for having the right to share what you add, including recordings and messages from your customers, and for telling them where your local law requires it.

Don’t use Tether to:

• break the law or anyone else’s rights, including privacy rights;
• add content you have no right to share;
• get into accounts or data that aren’t yours, or disrupt Tether;
• scrape, resell, or copy Tether to build a competing product.

Tether uses AI models to find pain points and write summaries. They can be wrong. Check what matters against the original feedback, which Tether always keeps.

When you connect Slack, GitHub or an AI assistant, their own terms also apply, and we aren’t responsible for them.

You can stop using Tether and ask us to delete your account at any time. We may suspend or close an account that breaks these terms, or discontinue Tether, and we’ll give you notice and a chance to export your data where we reasonably can.

Tether is provided “as is” and “as available”, without warranties of any kind, to the extent the law allows.

To the extent the law allows, Tether isn’t liable for indirect, incidental or consequential damages, or for lost profits or data, and our total liability for any claim is limited to the greater of what you paid us in the 12 months before it and US$100.

We may update these terms. We’ll change the date above, and email you before any change that affects you materially. Using Tether after that means you accept the new terms.

Questions about these terms: hello@usetether.io.