Add feedback by email
Each product has a private email address. Forward a customer email, or a notification from Indie Hackers, LinkedIn, X, Reddit and others, and it lands in Tether with the person attached.
Changelog
What’s new in Tether
Tether for Chrome is live
Collect customer quotes from any web page into a side panel, say who said each one, and save. Get it from the Chrome Web Store.
Open sign-up
The waitlist is gone. Sign in with GitHub, Google or an email link and you’re in, with a monthly allowance for AI analysis.
Daily feedback digest
On days your feedback grows, an email sums up what came in, the pain points it touched and your top five.
YouTube comments
Comment threads on your YouTube videos can now be added as feedback.
Slack feedback import
Turn on import for the Slack channels where customers talk. Tether suggests which channels look like feedback, and you can add any public channel by hand.
Replies on X and Bluesky
Replies to your posts on X and Bluesky can be added as feedback.
Multiple products
Feedback, pain points and solutions belong to a product, so one account can track several. People appear across all of them.
Split and merge pain points
Ask your assistant to split a pain point that’s too broad or merge two that are the same. You see a preview first, and nothing is deleted.
Pain points on your pull requests
Connect GitHub and Tether matches each pull request to the pain points it addresses, then comments with how many customers asked for it.
Indie Hackers posts
Indie Hackers posts and their comments can be added as feedback.
People and solutions
Every quote now has the person who said it. Solutions link a GitHub PR, Linear issue or other fix to the pain points it addresses.
Automatic pain points
Every new call and conversation is matched to your pain points, or starts new ones, with the customer’s own words as evidence.
Product Hunt comments
Comment threads from your Product Hunt launches can be added as feedback.
Pain points
Ask for insights and Tether leads with your customers’ pain points, ranked by feedback, with a chart in Claude and ChatGPT.
Conversations
LinkedIn messages, email threads and text messages can be added alongside call transcripts.
Tether in your AI assistant
Connect Tether to Claude or ChatGPT over MCP, add call transcripts, and ask what customers said.